General Terms And Conditions - Tours

Payment Requirements:

Direct Booking - Credit card payment is required at the time of booking.
Credit Cards accepted: VISA / Mastercard.
We only accept payment in Australian Dollars. We accept payment by credit card in Australian Dollars. 
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 1st July 2000.

Cancellation Policy:

For individuals and smaller groups there are no cancellations within 24 hours of the tour.
Groups of 16 or more there are no cancellations within 7 days.

Touring Code Of Conduct:

Anyone who is intoxicated, in the opinion of the provider, will not be permitted to take part in the tour and no refund will be given. Disruptive persons will not be permitted to take part in the tour and no refund will be given.


General Terms And Conditions - Website

The Rocks Tours has taken reasonable care in producing this website, however changes may occur at any time that impact on the accuracy or completeness of the information provided on the website. The website and information therein may contain errors, or omissions. To the extent permitted by law, The Rocks Tours does not warrant the accuracy, reliability, or completeness of information on this website or omitted from this website.

All rights in the website, including it's contents, graphics, and images, are reserved by The Rocks Tours. No part of the website including images may be modified, transmitted, reproduced or stored in any form or by any electronic or mechanical means, including information and retrieval systems, without the prior written permission of The Rocks Tours.

Links to Third Party Websites:

Links to third party websites should not be considered as an endorsement, recommendation, or approval of those sites or the products, services, or information they contain.

Privacy Statement:

The Rocks Tours views the protection of your privacy as an integral part of its commitment towards complete accountability and integrity in all its activities and programs. This commitment is supported by the new laws dealing with personal information about you that is stored or received by The Rocks Tours.

Consequently, we will:

Only use personal information provided by you for the purposes for which it was collected
and for any other authorised use.

Not disclose your personal information to a third party and will take all necessary
measures to prevent unauthorised access or disclosure.

Ensure that your personal information is not disclosed to other institutions and authorities
except if required or authorised by law.


When purchasing from The Rocks Tours your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.